Thursday, June 6, 2013

T-PEN Performance Issues

Resolved

Thank you for your patience. This issues has been temporarily resolved. We are meeting with our server team to discover a permanent solution, but expect no further disruptions related to this issue.

Dear T-PEN users:

Over the last week, we have been experiencing some performance issues with T-PEN related to serving up images to users.  This has been intermittent but it has happened enough to disrupt service.  We apologize for the inconvenience this is causing.  We are working to discover the root causes and make the necessary corrections.  We ask for your patience in this matter and we will keep users updated on the progress. Our aim is to address this issue as quickly as possible and restore T-PEN to the reliable status that it has enjoyed. Please do not hesitate to contact the Center for Digital Theology if you have any questions.  You can contact us at digitaltheology@slu.edu.

Sincerely,
Dr James R. Ginther, PhD
Director,
Center for Digital Theology